If you have an issue please contact us at: 662-232-2373.

TVA Rateplayer Complaint Process

If you have an unresolved issue or complaint regarding your electric service account, TVA may be able to help.

TVA provides regulatory oversight of electric rates and service practices for TVA-served local power companies. If you have an issue or complaint that you have not been able to resolve with your local power company, TVA’s Complaint Resolution Process may be able to help.